24-hour response
Basic Support
KES 299/month
- 3 router questions per month
- 24-hour response
- Text answers only
WhatsApp support
Powered by RouterFixHQ - Kenyan support team - Serving Kenya since 2025Router help on WhatsApp.
Pick a monthly support package for router questions, screenshots, voice notes, remote checks, and business network escalation.
4-hour weekday response
Standard Support
KES 799/month
- Unlimited questions
- 4-hour response on weekdays
- Screenshots and voice notes accepted
- Monthly router health tip
1-hour business response
Business Support
KES 2,999/month
- Dedicated WhatsApp line
- 1-hour response 8am-8pm Monday-Saturday
- 2 remote screen share sessions per month
- Priority escalation
- Monthly network audit report